Testimonials from Customers and Friends

We are pleased that many of our customers are willing to provide testimonials about their rewarding experiences with European Watch Company; we would greatly appreciate additional comments by mail or email from our friends and clientele.

  • Jul 8, 2016

    Dear Mr. Ganjei:

    On June 20th, I purchased 2 watches, one a Blancpain full calendar automatic (beautiful) and the other a ladies Cartier Tank Watch. An issue developed with the tank watch in that the leather strap, with a deployment clasp, couldn't be properly fitted for my fiancee's (slender) wrist.
    I wanted to let you know that this issue was addressed quickly and professionally by Shane Griffin, who handled these transactions. I couldn't be happier and wanted to let you know that Shane made what could have been a difficult situation a complete non-issue.
    Incidentally, in early 2007, I purchased a Patek Philippe Gondolo manual wind watch from European Watch Company and that has given me a lot of pleasure over the last 9 years.
    I'm sure you are very proud of the business you have built and, in my opinion, you have every reason to be proud. I wouldn't hesitate to recommend European Watch Co to my friends and in fact have already done so.

    Sincerely,

    Rich C.

  • May 16, 2016

    To the good people at European Watch Co.,
    I just want to thank your staff for the excellent service and workmanship recently done on my 5513 Rolex. The repair work on the bracelet was beyond unbelievable and the workmanship on the watch itself was excellent. The cost was amazingly reasonable considering the work required. I was most impressed with the knowledge of Rolex watches that your staff showed; it was like getting a major league education in Rolex sports watch history. I will not hesitate to recommend your company to my several friends who are Rolex aficionados.
    Thanks again,

    Richard G.
    Pelham, NH

  • May 10, 2016

    Dear Albert, Tony and the staff of European Watch Company
    I wanted to thank you for the wonderful experience I had this weekend, buying my new watch. I have been working with Tony for the past 4 years and have purchased 3 watches from your store. I was excited to purchase my dream watch at a fair price on this last visit. I have nothing but great things to say about your establishment and I am excited to return on my next trip to Boston.

    Albert A Coombs III, DMD
    Smile Services DC
    May 10th, 2016

  • May 9, 2016

    Dear European Watch Co. team,

    I would like to express my sincere appreciation for the transaction that has just been completed. I've received the wire transfer for the IWC 5441 and mark XV this morning. I'd also like to especially thank Shane for his professionalism, and great communication during the whole process. I look forward to buying from, and selling to you guys again in the future. Please let me know how I can help in terms of writing a positive review on whatever platform that may be of value to your business.

    Thank you again,

    Paul
    May 9th, 2016

  • Feb 3, 2016

    I purchased my first Patek (3998 G Calatrava) from Tony in 2013 and want to tell you how absolutely delighted I am with this watch. It is EVERYTHING he said it would be and I love wearing this conservative, streamlined, chic watch for work and formal occasions. The 34mm case is the perfect size for my female wrist, and the discreet Calatrava cross on the bottom of the wrist (part of the deployment buckle) adds an extra bit of panache to an already excellent timepiece. After wearing the watch for about 2.5 years, I think this Patek was the perfect choice for me, and a wonderful alternative to the Rolex' I normally wear. I'm grateful to Tony for all the time/patience he spent/used educating me with regard to quality timepieces, providing recommendations on selection, and easy finalization of the purchase.

    All that said, my main purpose in sending you this note is to comment on the follow-on service provided by EWC. Normally, after I purchase something, even something expensive, I'm forgotten. But not with EWC! In fact, with EWC, I can send Tony a text asking for help with a new strap, or a question with regard to the watch itself and get a reply back right away. Tony remembers my name, my watch, what my trade was, and off hand comments I'd made during the purchase of the watch, etc. So, I want you to know I value individual service, and will bring my business back to EWC when I'm ready to purchase again. Moreover, I will recommend EWC to any person wanting to safely purchase a quality timepiece.

    All this and a great timepiece, too!! Thank you EWC!

    Angela R.
    The Pentagon
    Arlington VA

  • Nov 17, 2015

    Hello Ivana,


    Just wanted to let you know that I am pleased with the watch.

    Very impressed with you and your companies excellent customer service.

    I am sure we will do business again.


    Best regards,

    Philip Golia

  • Nov 13, 2015

    Liebe Frau Bozikovic, dankend bestaetige ich den Erhalt der Submariner. Sie sieht wunderbar aus, danke! Werde sie gern tragen und in Ehren halten, Viele Gruesse aus Deutschland!

    J. Luetjen Deutschland

  • Nov 5, 2015

    hello Ivana,

    sorry for the delay but i just wanted to say the watch has arrived and im very happy in fact it landed the next day- super quick and delivered to me on the monday.
    the watch is exactly as described and your service was outstanding, i would have no hesitation in recommending anyone from the uk in buying from you guys with confidence.
    look forward to the next purchase

    regards

    russell
    surrey. uk

  • Oct 27, 2015

    I have purchased several watches from EWC over the last few years and can only tell you from personal,experience how honest everyone is. I have dealt with Joshua, Tony, Ivana and Albert and have had nothing but the most fantastic experience. Their honesty makes it a joy to work with them on my purchases. Some times it is a question does the watch look proper on my wrist to which watch makes the most sense based on my buying experience in the past. They know my likes and dislikes. As Bostonians we are very fortunate to have a store like EWC to go to. The savings is tremendous and selection always phenomenal, there just is not enough stores like them that we can go to. The big Jewlers don't care. EWC takes a very different approach never pushy but the staff are filled with knowledge.

    I will be receiving my Maurice Lacroix tonight it has been mailed to me and I will let everyone know everyone how great it looks.

    EWC is great store to buy all types a watches and if you are contemplating in buying a watch go there for the best experience of your life.

    I just received my ML and all I can say is that is beautiful. The leather watch band was like new barely worn. The watch was completely reconditioned how they do it I don't know; to me they are artists.

    My wife is not a watch person like me but when she saw it, all she could say was that it was handsome which is an incredible compliment from her.

    I have never been disappointed by EWC and seeing this watch was like getting your first watch just an incredible experience.

    Again I just want to thank the EWC team for coming through again.

    Thanks

    I have purchased several watches from EWC over the last few years and can only tell you from personal,experience how honest everyone is. I have dealt with Joshua, Tony, Ivana and Albert and have had nothing but the most fantastic experience. Their honesty makes it a joy to work with them on my purchases. Some times it is a question does the watch look proper on my wrist to which watch makes the most sense based on my buying experience in the past. They know my likes and dislikes. As Bostonians we are very fortunate to have a store like EWC to go to. The savings is tremendous and selection always phenomenal, there just is not enough stores like them that we can go to. The big Jewlers don't care. EWC takes a very different approach never pushy but the staff are filled with knowledge.

    I will be receiving my Maurice Lacroix tonight it has been mailed to me and I will let everyone know everyone how great it looks.

    EWC is great store to buy all types a watches and if you are contemplating in buying a watch go there for the best experience of your life.

    I just received my ML and all I can say is that is beautiful. The leather watch band was like new barely worn. The watch was completely reconditioned how they do it I don't know; to me they are artists.

    My wife is not a watch person like me but when she saw it, all she could say was that it was handsome which is an incredible compliment from her.

    I have never been disappointed by EWC and seeing this watch was like getting your first watch just an incredible experience.

    Again I just want to thank the EWC team for coming through again.

    Thanks

    Ken B

  • Oct 27, 2015

    I have purchased several watches from EWC over the last few years and can only tell you from personal,experience how honest everyone is. I have dealt with Joshua, Tony, Ivana and Albert and have had nothing but the most fantastic experience. Their honesty makes it a joy to work with them on my purchases. Some times it is a question does the watch look proper on my wrist to which watch makes the most sense based on my buying experience in the past. They know my likes and dislikes. As Bostonians we are very fortunate to have a store like EWC to go to. The savings is tremendous and selection always phenomenal, there just is not enough stores like them that we can go to. The big Jewlers don't care. EWC takes a very different approach never pushy but the staff are filled with knowledge.

    I will be receiving my Maurice Lacroix tonight it has been mailed to me and I will let everyone know everyone how great it looks.

    EWC is great store to buy all types a watches and if you are contemplating in buying a watch go there for the best experience of your life.

    I just received my ML and all I can say is that is beautiful. The leather watch band was like new barely worn. The watch was completely reconditioned how they do it I don't know; to me they are artists.

    My wife is not a watch person like me but when she saw it, all she could say was that it was handsome which is an incredible compliment from her.

    I have never been disappointed by EWC and seeing this watch was like getting your first watch just an incredible experience.

    Again I just want to thank the EWC team for coming through again.

    Thanks

  • May 4, 2015

    Joshua - I just wanted to thank you and the EWC staff once again for another excellent transaction. Your service is always first rate!

    Before coming to EWC, I dealt only with authorized dealers, not wanting to risk a bad transaction. After more than a dozen deals with you, I know that your inventory is first rate, fairly represented, and everyone at the store is knowledgeable and responsive. That trust is critical when buying timepieces.

    Have a great weekend! I know that I will as I enjoy my first vintage Rolex.

    Best,

    Chick

  • Jan 14, 2015

    Dear Ivana,

    In this internet age of "buyer beware" consumerism, it is particularly gratifying to know that there are companies out there, such as European Watch Co., that are fully committed to their clients.
    This was my first transaction with E.W.C. Through a simple error, the transaction became quite complicated, and clearly was not profitable for your company. Nevertheless, I was totally supported, and treated with respect throughout the process.
    Ivana, you could not have been more helpful. You are a class act---as is E.W.C.
    Hopefully, our future transactions will all be seamless.

    Thank you and best regards,

    R.G.

  • Jan 27, 2015

    Good morning Ivanna,

    Thank you so much for your great service and for making the buying experience so smooth and pleasant. I love the Patek 5396R it is as described, like new with box and papers. I am impressed with EWC and look forward to working with you on my next purchase.

    Thanks again and go Colts!

    David S.

  • Jan 9, 2015

    Hi Albert,

    I have decided to keep the watch it's a great looking watch and fits well. Can you send me an appraisal and also tell me what year it was manufactured? I have shipped out the watches that we agreed upon for trade with your (very easy / customer friendly) mailing label. Thats a first where someone paid both ways again, exceptional customer service. I forgot to drop a note in the box (containing both watches) but I'm certain your folks will figure out where/who they came from. Feel free to use my comments in your testimonials section because now as a repeat customer I can honestly say I'm thoroughly impressed. Your prices for my new watch as well as for my trades were very fair and your service is simply outstanding. I will recommend you to everyone I know.

    Thanks again and I'm sure I wont make it through the year without speaking to you about my next timepiece.

    Best,
    Michael

  • Nov 21, 2014

    Ivana,

    Please tell your colleagues how great it was working with you. I have purchased several similarly high-end timepieces from other sources and my experience so far with you and European Watch Company has been one of the best I have had. I really look forward to receiving the Lange and, again, I really thank you for all your great service. Thanks again.

    Ted

  • Oct 7, 2014

    Dear Ivana
    Thank you for assisting me with my recent purchase.
    It was a pleasure to purchase from you and you made the transaction painless.
    I look forward to my next purchase.
    Kind regards
    Hamish
    Australia'

  • Jul 3, 2014

    Hi Albert,
    I am thrilled with the watch! I also thought it was a very fair deal and I appreciate your taking the time to make sure it was perfect fit
    I guess that's why I keep coming back.
    Have a safe and happy "Fourth",
    Best,
    Bob

  • Jun 12, 2014

    Albert

    The watch arrived back and I just wanted to express my thanks to you for taking care of this. A simple battery replacement turned into a rather unpleasant experience for my wife and I am not going to go back to Cartier. I hope we can continue to have the watch serviced as necessary by European Watch, you and your team provide excellent professional customer service that frankly puts the authorized dealerships to shame.

    Thanks once again and best regards,

    Michael T.

    Sent from my iPad

  • Mar 26, 2014

    Dear Joshua,

    I just want to thank you for being so responsive and standing behind the watches you sell. The watch has been running on time and has not stopped. I will always recommend you and your company to any interested party in buying a watch. I will also continue looking to you for future purchases.

    Again I thank you so much.

    Senen G
    3/26/2014

  • Jan 29, 2014

    Over the past 18 months or so I have worked with Josh on a number of trades, sales and purchases at EWC, at least a dozen. Every piece I have purchased has been as good as new and the process of doing business couldn't be easier. Josh is extremely attentive and knowledgeable, as are the rest of the staff, and as far as I'm concerned they're the only place to shop whether you're in the market for a simple piece or a very complicated one. The store is always clean, the people are friendly, the web site is frequently updated and the inventory in the store changes regularly so every time you pay a visit there iss something new to see. They truly are a pleasure to do business with, and their service is top notch. I would highly recommend you start and end your watch search with them.

    Matt G.
    Boston, MA
    1/29/2014

  • Jan 23, 2014

    Joshua --- Thanks! It arrived, and it's just what I expected. I really appreciate the service and quality. I have sent the check in the mail and put the label on the IWC and it's being shipped to you today. I'll stop in on my next trip to Boston. Probably this summer. Thanks again.

    Joseph H.

  • Jan 22, 2014

    Dear Albert and Joshua,

    Thank you so very much for thinking of us, and sending your gorgeous table book. It is truly a well executed art book displaying many fabulous pieces.
    Carla wears her Pasha daily and I alternate the IWC with my GMT II explorer. I don't think Jo has taken her Bulgari off since her birthday!
    Thank you again for courtesy in working with us on these items. It will not be long before we call on you again for a horological treat!
    Have a great week.

    Regards,
    Dr. Rob

  • Dec 27, 2013

    Ivana,

    I have received the watch and it is everything you said it was!!!! It is BEAUTIFUL!!!!! You have exceeded my expectations and have been a pleasure to deal with!!!

    Merry Christmas!!

    Best,
    Shannon

  • Dec 16, 2013

    Dear Joshua and Tony,

    This is to inform you that I received the watch this morning. It is absolutely stunning!!! Thank you so much for your great customer service and fantastic offer on the watch.

    I very much look forward to doing further business with you.

    Have a great Christmas and New Years!

    Best wishes,

    Josh S.
    UK
    12/16/2013

  • Oct 29, 2013

    Albert,

    I really like your new web site, It is clean, elegant without being fussy and gives you a feeling of a personal warmth with everyone's personal biography.

    I wish you continued success. I have never mentioned to you how much I enjoy coming into your store and enjoy looking at your timepieces and also purchasing them. Everyone has always made me feel special.

    I know I am very finicky; Joshua and Tony allow me the need to be fussy and yet know how to bring me back to a grounded place. I have known about your store for years; why it took me so long to come in to your store I have no answer for but I am happy I did.

    You have stood behind your products and if there has been an issue immediately resolved it. That is impressive in a world were personal service is slipping away.

    I look forward to my next watch; but most of all I wish you and your staff continued success.

    Take care,

    Ken

    Please use this as testimonial if you would like to.

    I sincerely mean what I said to you in my note.

  • Oct 17, 2013

    All of you good people:

    I received the watch just a few minutes ago. It is so beautiful! Looks brand new, flawless, just as you promised. I love the band as well! Fits great! Really, if there is anything that I can ever do for any of you, just let me know. I would be happy to help you out. Simply stated: you all are great!
    All the best,
    Dan & Johnny

  • Sep 18, 2013

    Hi Albert,

    I have both bought and sold watches with Albert at European Watch Company. Being located in Canada, at first I was a little hesitant to do business internationally. However, I can say unequivocally that European Watch Company is a first class organization. They will treat you better than most authorized dealers. Whether buying or selling European Watch Company sends out either the watch or check for overnight delivery. I have never stepped foot in the store but next time I am in Boston I will be sure to drop in. One should have no reservations about doing business with European Watch Company.

    Best Regards,
    Jeff B.
    Winnipeg, Canada
    9/17/13

  • Sep 12, 2013

    HI-

    It just dawned upon me that I was very ungentlemanly in not personally thanking you and EWC for the relatively quick and (for Patek!) inexpensive repair, this past summer, on my PP 3940 Perpetual Calendar. The watch is working flawlessly once again, remains of "like new" appearance and my local jewelers, etc., could not believe how relatively inexpensive it was, considering we were dealing with (a) parts supplied by Patek and (b) grand complications.

    Many thanks for the quick work and the professionalism of both yourself and your watchmakers.

    Craig P.

  • Sep 12, 2013

    Hi Ivana, just wanted to let you know that I received the watch on Tuesday and it's beautiful. I love it, it looks great on and looks brand new just as you described. Thank you so much, it was a pleasure to do business with you.

    Kind regards,
    Marcia W.

  • Jul 31, 2013

    Hi Joshua,

    Thanks for your unbelievable service, my watch is wonderful. Here's to future business!

    Kind regards,

    Giles P
    Cheshire, UK
    7/31/13

  • Jul 31, 2013

    Joshua,

    You were SO right!

    I absolutely love the watch and thank you as it arrived in perfect condition and with the IWC box and papers as you had promised.

    It is simply outstanding and I wanted to reach out to thank you and the team at the European Watch Co. I'm now a 'repeat' customer having bought 3 watches from you and I plan on continuing!

    Garrett
    7/29/13

  • Jul 8, 2013

    Dan,

    A quick note to thank you for the excellent work on my watch recently. After the repair and service you performed I wanted to let you know that for the most recent month it has kept a cumulative time averaging better than +1 second/day. Your great communication and photos during the process were also wonderful to keep me posted on each step and your efforts. Thanks again! Noah 7/8/2013

  • Apr 29, 2013

    Hi Joshua,

    Got the watch today- looks great- looking forward to next deal. Thank you for the great customer service.

    Jason F.
    Las Vegas, NV
    4/25/13

  • Apr 18, 2013

    Dear Joshua,
    I have just this minute opened the package to find the most beautiful Cartier watch, I am delighted with it with the courtesy and service you provided, and I am in the process of trying to organize money out of a trust account for the JLC
    Again my thanks.

    B. Adams
    Queensland, Australia
    4/18/2013

  • Apr 3, 2013

    Albert, I wanted to thank you and all your staff for their work on the Omega chronograph I purchased earlier this week!

    The photos on your iPhone app are the best in the business, and the watch looked gorgeous, but I admit I was more than a little concerned about purchasing a 15-year-old watch.

    You reassured me by explaining how your staff had spent the better part of a month disassembling, cleaning and restoring the movement, case and bracelet.

    Any lingering concerns disappeared when I received the watch the next morning ... it is even more beautifully restored than the pictures show, and it runs within 1 to 2 seconds per day! Amazing!

    Thank you so much to everyone on the staff for all their work to restore this beautiful watch!

    Sincerely,

    Richard Johnson
    April 2, 2013

  • Mar 18, 2013

    Dear European Watch Company staff:

    This was my second watch in the last couple of months from EWC.
    The speed and promptness of there staff is unbelievable! Paid for my watch at noon Boston time and the staff had it out for pick up( for delivery) within the hour.
    Would recommend them to anyone looking to safely purchase authentic Swiss watches internationally!

    Regards Colin M.
    Edmonton, AB, Canada
    3/18/2013

  • Feb 21, 2013

    Joshua,
    Many thanks for the excellent service and prompt response in support of my purchase of my first Patek Philippe! I couldn't be more pleased and hope I can refer future clients as I was referred by a long time client.
    I look forward to many years of enjoying my Patek and will stop by the store on my next visit to Boston.
    Sincerely
    James R.
    2/21/13

  • Feb 20, 2013

    Joshua, would you please accept my testimony.

    I found European Watch Company accidentally when I was browsing the web looking for respectable watch dealers to sale my IWC for. As Im living in Canada and I never dealt with European Watch Company before I was confused and hesitant if I should take the risk of sending an expensive Swiss watch to somebody through the internet!

    After few emails between me and Mr. Joshua Ganjei I felt that Im dealing with professionals who appreciate quality and offer reasonable prices. I got a four digit appraisal for my IWC! Shipped the watch and got my cheque the next day as prompt as promised.

    Definitely I will recommend European Watch Company to everybody I know interested in high end watches. Please consider me one of your loyal customers and Id like to express my appreciation in doing business with you and thank your entire staff on my behalf for their professionalism and patience.

    Kousay M
    Ontario, Canada
    2/20/2013

  • Feb 14, 2013

    Hi Josh,

    Got the watch in the mail yesterday - absolutely beautiful. Haven't been able to take it off my wrist! Thanks again for your help and for another smooth transaction. Look forward to stopping in when I am in Boston again. Take care!

    Cheers
    J. Loughlin
    2/13/13

  • Nov 23, 2012

    Just a note to thank you for the exceptional service from both Josh and Ashley on an issue of my own creation. The understanding and professional handling was most certainly appreciated.Glad to have found a business I will come back to with gratitude for a job well done.
    Thomas M. Tucson,Az.
    11/23/12

  • Sep 11, 2012

    Joshua,
    Just a few words of appreciation for your patience and the amount of time you spent with my wife and I yesterday. You made buying our watch a pleasing experience...We were impressed with your knowledge, professionalism, and tolerance for questions. We will without a doubt be back in the future, and would highly recommend European Watch Company.

    thank you very much,
    Stan & Joyce M.
    9/11/12

  • Aug 30, 2012

    Hi Joshua!

    I am so excited to see that European Watch Company won Best Watches,
    Best of Boston 2012
    !!

    Congrats!!
    Eliza

  • Aug 27, 2012

    Hi Joshua,

    I have purchased 3 watches from Albert and Ivana. I don't think I will do business with any other premium watch dealer ever again. Great website, excellent pictures, and no surprises. Extremely fair pricing, easy negation, great trade in values, FedEx over night shipping both ways ( my trade and my new watch). These people are the best of the best. I wish they were in Dallas, I would live there. The next time I make it to Boston, I will defiantly stop in to meet the great people at Euro Watch.

    C. Nelson,
    July 11th 2012

  • Aug 27, 2012

    Joshua,
    I just wanted to thank you again for your great service. I left for Chicago the next day and I've had the watch on since I left the store. The Jaeger LeCoultre Reverso was a pleasant surprise for my wife. Not a planned purchased but I could not resist. She loves it! Hope to see you when I come to get a new strap.

    C. Kasouf
    August 27th 2012

  • Jun 14, 2012

    Dear Ashley,

    Very glad to tell you the watch has arrived, my husband is delighted with it and so am I! Our first experience with European Watch Company has been excellent. I know my husband plans to keep an eye on your website for any future watch purchases that he may be interested to make.

    Thanks again to Josh for his great help on the phone and to you for keeping in touch with shipping information.

    Our best to you,

    Diana & Michael
    June 8th 2012

  • Jun 14, 2012

    thank you Albert: 120% satisfication!!!

    Dear Albert, Ashley, and all the staff:
    I am so happy and excited to write you this email!
    I enjoy all your help so much!
    And you guys are so responsive and kind to help!
    Very well packed and smoothy in all process!
    All I can say is I am 120% satisfied!
    Now I own my first IWC (also as my most expensive watch...)
    I am glad I chose to buy from you.
    An really pleasing experience and my 120% recommandation!

    Best Regards
    Sunny, from Taiwan : ) June, 2012

  • May 27, 2012

    Hello Joshua,

    Thank you so much for all the support. My Glashuette is absolutely perfect and makes me happy every day. This was my first time purchasing such an item on-line and the experience was flawless. I will definitely come back in the future and am happy to recommend you guys to anyone around.

    All the best,
    Filip May, 2012

  • May 10, 2012

    Josh-
    Got the watch today and I'm happy as a clam. I've done biz with many watch dealers over the years, but I can confidently say that this experience has been a standout. You made it painless and your service and attention has been superb.
    EWC has a new fan and expect repeat business and referrals from this customer.
    Again, many thanks you'll be hearing from me or my network soon.
    Cheers,
    FS
    April, 2012

  • May 7, 2012

    Hello Ivana

    Got the Ulysse Nardin watch and I love it! Nice to see it comes with original box, papers and COSC certificate. Thank you for the gloves and cleaningcloth, nice touch. Also very nice quality of the Camille Fournet strap.
    Very professional, fast, quick reply to mails etc...a very positive first experience with EWC!

    Thank you and hopefully we can do more business in the future.
    Filip J. May 7th, 2012, Sent from my iPad

  • Oct 5, 2011

    Dear Ashley, Ivana, Albert and Tony,

    I received my IWC FA Jones watch today! Thank you so much for all your help, it is my husband's dream watch (it makes a wonderful wedding present and he loves it)!!

    The watch is exactly as described and is in immaculate condition! My experience with European Watch Co. has been an immensely enjoyable one. A special thank you to Ashley for arranging the packaging and shipping. Ivana and Tony were extremely helpful in answering any questions I had.

    It was a great pleasure to deal with such an informed, friendly, helpful and patient team.

    I will enjoy it and hopefully have an ongoing relationship with European Watch Company for years to come.

    Our very best.

    Warm regards
    Jennifer New York October 2011

  • Jul 19, 2011

    Dear Albert,

    I trust this finds you well.

    We spoke in June about a new in box GP ww.tc FTC with small seconds
    and power reserve you had in stock. This was to be my first mechanical
    watch purchase to celebrate the birth of my first child, and was the
    start of what I hope will become a good collection to pass on.

    I was not sure about what would work me, being in my early 30s having
    worked and lived in South East Asia for 7 years. You very kindly
    guided me through the pros and cons of a Jacquet Droz, Ulysses Nardin
    San Marco Alarm, and a Girard Perregaux ww.tc. We finally settled on
    the Girard Perregaux as the best choice given where I was in life and
    where I hoped to be going. The watch was advertised as new in box with
    papers, and was very well priced.

    Watches are and will remain reflections of ourselves, and it is
    exceptional that you were able to assess what would work best for me
    after speaking with me for a short while. Shows you have been doing
    this a long time, and you enjoy it.

    Ivana handled all my questions on the watch with prompt
    professionalism and care, and Ashley did a stellar job of making sure
    the watch was delivered in excellent condition to my office in
    Singapore within 1 working day of dispatch from your store in Boston.

    Singapore is a competitive luxury watch market, and yet I found a
    better watch adviser in you, able to advise more patiently, and to
    ultimately provide the luxury timepiece I was after at a more
    competitive price than I would find in Singapore.

    I would highly recommend you on your reputation and my pleasant
    experience to anyone contemplating a luxury watch purchase in the
    future, an especially to the growing number of watch lovers in Asia.

    A warm thank you to you and your team from a soon-to-be repeat customer.

    Regards, A.S.
    Singapore, July 2011

  • Jul 18, 2011

    Hello Ashley and Ivana , I received my watch and I loved !!!! It is so easy to buy watches with you!!! Thank you so much!!! I just trust in you to buy online !!!! And thank you to trust me!
    Mr. Albert , congratulations to have people like Ashey and Ivana with you . They are very special !!! Regards, Mauro. P.S. : Ashey I am having so much fun in Disneyland with my kids. It is amazing..... Thank you .
    Enviado via iPhone

    Mauro Benati
    July 18Th, 2011
    Brazil

  • Mar 14, 2011

    Dear Albert and European Watch Co,
    I just wanted to confirm receipt of the Audemars Piguet watch in Like New condition with box and papers, just as you had advertised. The watch arrived on Friday of last week.
    I also want to take the opportunity to complement your staff on their efficient and friendly disposition.
    European Watch Co is a complete contrast to the rude behaviour and poor service I had received from a different online watch reseller, based elsewhere on the east coast of the USA, that I had unsuccessfully attempted to purchase two watches from in the previous week.
    As someone based on the other side of the planet, it was comforting to know that a number of questions I asked of European Watch would be promptly answered with good natured cheerfulness and usually within the same day (even allowing for the vastly different timezones).
    Your reputation that I had investigated prior to purchasing through a number of online forums was also excellent.
    I look forward to purchasing more timepieces from European Watch Co in the years ahead.

    I should be in an acquisitorial mood again in a couple of months after some investments of mine are realised.
    Aaron
    Auckland
    New Zealand

  • Nov 30, 2010

    Dear Ms Ivana ,Ms Ashley and Mr Albert .

    I'd like to say it is very easy and quick buy watches with you .And the price is even the best !!!
    I bought mine while I was in Brazil and , when I arrived in U.S. ,you sent me in the next day .
    The European Watch , for me , is the most reliable store to shop online .
    Thank you everybody for your time.

    Regards ,

    Mauro Benati - Brazil

  • Aug 7, 2010

    Dear Ms. Ivana, Ms. Ashley and friends of European Watch Company:

    Thank you very much and I just recieved my Blancpain watch today. Now my set is nicely completed and I finally bought my dream watch, Blancpain Stainless Steel 2685F which looks very similiar to the famous Blancpain 1735 (which I can never afford). I have left positive and outstanding AAA+ feedback on Ebay to your company already. I will definitely revisit your website frequently and introduce my friend to buy from your company. Looking forward to buy another fine timepiece through you specifically. Thanks a million for your kindest assistance and quality service both before and after the sales. Have a nice day.

    Roger YUEN
    Happy Customer from Hong Kong

  • Jun 9, 2010

    Dear Albert ,

    Nowadays, it is not easy, finding people we can trust. But surely, you're one of those rare people .
    I bought an IWC Perpetual Calendar in your shop, paid in advance, because I live in Brazil, and in no time, I was worried about receive or not the watch. Rather, you were anxious to give me when I arrived in the U.S.A.
    It was a pleasure doing business with the European Watch and, of course, this is the first of many.
    And one more thing: I wanted to buy another watch very expansive, but t Mr Albert convinced me that I would spend a lot on a watch with a few complications. He told me that with this money, I buy better ones, showing that the European Watch what matters is not only selling watches, but to get the customer to be happy and do good business.

    Regards ,

    Mauro Augusto
    Sao Paulo , SP Brazil

  • Jan 29, 2010

    Albert,

    A short note to thank you and all your staff for one of the best retail experiences I have had. I had been looking for a vintage JLC Memovox for a long time and found the perfect watch on your site. It has been a great pleasure to deal with you all and look forward to buying another watch from you very soon.

    Paul Russell
    Glasgow, Scotland.

  • Nov 16, 2009

    Dear Albert:
    After having completed several transactions with you and your staff, I would like to offer my compliments for your great all around service. You are a pleasure to deal with and stand behind the watches you sell (which is very hard to find these days). I am amazed at how quickly you manage to sell the watches I have traded in and hope to continue to do business with you in the future. Thanks for everything and especially the great service you have offered me.
    Regards,
    Alon Shaked
    Puerto Rico
    Nov 2009

  • Aug 27, 2009

    Dear Albert, Tony, Dan, Ivana, and Jamie

    It has been a pleasure to visit your store over the past 10 years.
    You and your wonderful staff have the knowledge and warmth to
    provide outstanding service. The friendly atmosphere is only superseded
    by the quality of your fine watches.

    There is no other store or website that can match your integrity and superb
    elegance of your new and like new watches

    Dr Paul
    8-27-09

  • Apr 30, 2009

    Dear Albert,

    I wanted to thank you again for your amazing patience and amazing customer service. The 2 Blancpain watches I've purchased over the last 6 months are fantastic and I am sure that I will be calling again for another beautiful watch soon. I can't thank you enough.

    Warm regards,

    Jose A.
    Boca Raton, Florida

  • Apr 16, 2009


    Dear Albert,
    Thank you very much for the business we have done: I am now the proud owner
    of a Jaeger LeCoultre Master Perpetual. My search of over a year ended in
    your store!
    I had the opportunity of visiting your store during my Harvard Business
    School education, and I can confirm to all your potential international
    clients that the integrity of your company and the quality of your service
    is 100%.
    Bonne Datema
    The Netherlands, Europe

  • Apr 6, 2009

    "Ivana,
    My new watch arrived today (Fedex messed about !), and I am very satisfied. Dealing with you was a refreshing change from the usual rip-off merchants in this business. I would definetely recommend you to anyone looking for a quality timepiece - honest, informed and courteous. Many thanks. Andrew B. 4/1/2009"

  • Apr 1, 2009

    Albert and European Watch Family,

    I am so pleased with the service and the quality of the watches I have
    received from you.
    Living locally in Boston, we have the luxury of visiting your store
    and receiving the warm
    and helpful advice from you and your staff.

    Many people are only able to see your web site and may have questions
    ordering through the internet. However, there is no question about
    your integrity and the exquisite
    quality of your watches.

    Thank you, Dr Joe 1/4/2009

  • Feb 5, 2009

    Hi Albert
    You're still the best!!!!! Love the Blanspain. Rolex should take some lessons in
    packaging from them.
    I will ship my 3 watches as usual on Saturday for Monday delivery.
    THANKS AGAIN FOR YOUR GREAT SERVICE
    Regards
    Wayne 2/4/09

  • Jan 29, 2009

    Dear Albert,
    My IWC arrived this morning. Ordered Monday night arrived Wednesday morning, wouldn't have got any quicker if I had bought it locally! Very pleased with it.
    Thank you.

    Sam, Dorset, UK. 01/2009

  • Jan 29, 2009

    Good morning Jamie,

    The watch arrived on time, beautifully packaged. It was in excellent condition, as described. Dealing with your company is the best experience in watch buying I have ever had. This is the third watch I have purchased from you, and I am enjoying them all. I have been so pleased with your service and product quality I plan to make future purchases from you based on the reliability of the product representation and your excellent service. The Omega DeVille I am wearing today cannot be told from new. I can't say enough good things about EWC.

    Thanks for the great service.
    Please pass my thanks to Tony as well.

    Doug 4/7/2008

  • Jan 29, 2009

    To Albert, Ivana, Jaime and all at E W C

    I have been looking at watches on the net for some time and after much consideration and with a fair degree of concern I decided to buy a watch from EWC even though it was 10,000 miles from where I live in SYDNEY AUSTRALIA and I had never bought over the net or given my credit card to someone I did not know or could see.

    My decision was based on the following.

    A. They operate from a shop not a P O box or a home address.

    B. Over the months I logged onto their site[ very good and clear] I saw a strong flow of stock coming in and being sold.

    C My several emails were answered promptly by the owner.

    E They offered several ways of payment.

    E Gut instinct.

    My watch was despatched within 3 hours of purchase and as it was sent by FEDEX I could actually follow its progress from Boston to Sydney.
    The watch arrived at my home in less than 4 working days and as with all watches it is not till you strap in on your wrist that you can see if your first impressions of a photo are right.
    My watch looks and feels great.
    I have no hesitation in recommending European Watch Company
    to any collector or someone just looking for a great watch at a good price.
    Why pay retail?
    Again my thanks to all concerned and I hope to buy another some day.

    Very sincerely

    Doug of SYDNEY AUSTRALIA. 4/28/2008

  • Jan 29, 2009

    Good day Albert,

    I was very pleasantly surprised to find a Patek Philippe Jumbo Nautilus available on the European Watch Company site. The 5711/1A is
    next to impossible to find, and when I have seen one elsewhere it has been at a higher price for a timepiece in a lesser condition. Having previously bought, sold and traded numerous watches with EuropeanWatch Company it was without hesitation that I purchased the Nautilus.
    Albert and staff have always been professional, fair and informativein all transactions and exchanges. The level of trust I have in EWC is unparalleled by any other vendor.

    The Nautilus arrived exactly as described and is a marvelous example of the craftsmanship at Patek Philippe. I wholeheartedly recommend European Watch Company to anyone looking for integrity and a great staff to back up the sale. A purchase at EWC doesn't end when the
    watch leaves the premises. Albert and team are always there to back up the relationship with responses to questions and advice on the care
    and maintenance of the watch.

    As I have said before, many thanks and warm regards from NY (even if our respective teams are arch rivals!),

    Alex Neil


    Time's too short to measure with a cheap watch.

  • Jan 29, 2009


    Good day,

    Yesterday I received a new automatic Blancpain perpetual calendar, flyback chronograph with moon phase in stainless steel on an X71 bracelet (an 2585F-1130-71 - what a combination of complications!). As usual European Watch Company delivered an exception watch at an exceptional value.

    Albert and Lina personally ensured that the watch was best suited to me and my lifestyle by discussing all the features available on the watch and possible alternatives that may have been of interest. I greatly appreciate their guidance and expertise.

    I am delighted with my purchase and equally as important, confident that I have received this superlative time piece at both a great price and backed up by the integrity of European Watch Company. I will enjoy it and an ongoing relationship with European Watch Company for years to come.

    Best regards,

    Alex
    11/2/07

  • Jan 29, 2009

    Dear Albert:



    Buying a watch using the internet is a new experience for me, and to tell
    the truth I was apprehensive about doing it. I shouldn't have been! You and
    your staff were very courteous and answered all my questions and concerns.
    You had exactly the one I was looking for, the JLC Master Perpetual, and it
    arrived in perfect condition. Your description of "like new" was
    conservative - it looks new to me! I am very happy with the transaction -
    your price was fair, as was your trade-in for my Rolex.

    I am not a collector, but I can appreciate a fine watch. I am looking
    forward to years of enjoyment of this watch on my wrist. I am certainly
    going to recommend you to all of my friends.

    Having gone to MIT myself, I do find myself in Boston occasionally. Next
    time I am there I will definitely visit the store.

    Regards,

    Craig S
    California
    Oct 11, 2007

  • Jan 29, 2009

    Albert,

    I just received my A. Lange & Sohne 1815 Up and Down watch. In its simple elegance, it is
    a masterpiece that I am pleased and proud to wear on my wrist.

    Equally impressive is the service that you and your staff continue to provide. I have now
    purchased my fourth watch from you and have never been disappointed. Everything is just
    as you describe it and more. The delivery is always quick and the watch always in
    pristine condition.

    I check your excellent website often and am always impressed with the wide variety and
    selection of fine brands of watches both new and previously owned. I have purchased both
    new and used from you and have trouble telling the difference since you are selective in
    what you offer while providing only high quality items. I have recently moved toward
    higher end products in the used market and it is comforting to know that you are there
    insuring the authenticity of such watches. I buy from you with total confidence and give
    my highest recommendation to anyone that inquires about my purchases.

    Thanks for providing the service that you do. I enjoy wearing fine watches and you help
    make that a reality.

    Best regards,

    Santo

  • Jan 29, 2009

    France le 03/09/2007
    Dear Albert and his team, it was so amazing when I finally got your item. I
    had in front of me this so wonderful watch JAEGER LECOULTRE , which was
    exactly the one on the picture. It was totally what I was expected for !! Our
    communication was excellent, an you were so professional ! And the price was so
    correct for this collection watch !
    I will probably bring you new customers because I know some people who
    appreciate watches as I do. So I am sure that we will work together soon !
    If one day I come into Boston I will pass to your jewellery.
    Thanks a lot. Best regards.
    Gregory R. from France.

  • Jan 29, 2009

    DEAR ALBERT,

    THANKS TO YOUR STAFF, I HAVE GOTTEN EXCELLENT SERVICE,
    FAIR TRADE INS, AND EXCELLENT TIME PIECES.





    IT IS ALWAYS FUN, TO JUST LOOK AT YOUR WEB SITE. YOUR
    PRESENTATION IS THE BEST ON THE INTERNET. PLEASE USE MY LETTER
    ANYTIME.LOOKING FORWARD TO BUYING ANOTHER WATCH FROM YOU.





    THANKYOU AND YOUR STAFF,

    DENNIS CRUZEN

  • Jan 29, 2009

    Dear Albert and Tony,
    I want to thank you for the truly professional service during my recent purchase.
    It is easy to get great reports when the customer is happy and the product is perfect,
    but I say that the real mark of a first rate merchant is how he handles the customer when
    the purchase does not go perfectly and there is a problem with the product, as was my
    case. Tony was very helpful with his initial recommendations, but when I called back
    stating that the problem was still persisting he quickly told me to return the watch and
    it was quickly replaced.
    The fact that all of this was arranged via telephone is even more encouraging, as I am a
    pilot and was calling from several locations outside of the U.S. during this time.

    Again, thanks for the professional treatment, and I look forward to visiting your store
    on my next trip to the Boston area.

    Sincerely
    Wm. M. Hayes

  • Jan 29, 2009

    Albert:

    Thank you and your staff for a wonderful buying experience! The Vintage Patek is even more beautiful than it appeared on the website.

    You gave me great advice along the way and I will always go to you first when another purchase is being considered.

    Please use me as a reference and next time I am in Beantown, I will come by and visit.

    Warm personal regards,

    Raymond P.
    Long Island, New York

    April, 20th 2007

  • Jan 29, 2009

    Hi Tony,

    I received my Patek Phillippe Calatrava watch today and I am absolutely delighted with it. The condition of the watch is superb and the new alligator strap with Patek Philippe buckle really sets the watch off. It is also excellent to have the leather box and even the outer cardboard box supplied with the watch.

    I work in investment banking and with corporate finance clients and customer service is absolutely paramount. I particularly enjoyed discussing the details of the watch with you over the telephone and the whole experience in dealing with you has been excellent. Thank you for answering all my questions about the delivery dates. I whole heartedly recommend your ethos and your business style.

    I also find your website to be most interesting and Albert's personal collection of watches is fascinating.

    Having visited Boston a few years ago (and remembering the fine lobsters!) my wife and I are sure to drop in to see you next time we are in your wonderful area.

    Please feel free to use my comments as references if you so wish.

    With best personal regards,
    N. Parker
    Brentwood, Essex UK

  • Jan 29, 2009

    Comments of Joel Bauer "Raving Fan of Albert & European Watch Company"

    http://video.google.com/videoplay?docid=-7559753758611434505

    Who is Joel Bauer?

  • Jan 29, 2009

    Hello Albert,

    As usual, many thanks for your patience and assistance today. I lookforward to receiving the Rolex TOG.

    I see that your inventory has dramatically changed in the past few days. Many watches gone (sold I assume) and many on hold. I'm pleased to see your online business become so successful. You work very hard to provide an excellent quality, with an accurate description and a fair price. That's a tough combination to beat. I'm sure all of us who have purchased watches from you tell all our friends and our "watch" acquaintances.

    I'm frequently asked how to buy a used watch. There's the long answer that speaks to how to determine a genuine brand vs. a "replica", how to gauge the condition, whether to buy with or without papers, etc. etc. etc. - and then there's the short answer, "Buy from Albert at European Watch Company in Boston". That's really a much simpler and far better answer. You will also never have any doubts about the quality, the value, nor the condition of the watch.

    warm regards,

    Alex December 2006

  • Jan 29, 2009

    Hello Albert & Staff,

    I just recieved my new JLC. Your description was not accurate-you described the watch in "like new" condition and I find it to be in "brand new" condition, so much to my joy when I opened up the box. The watch is a beauty & your service was very professional. I am an avid watch buyer & I have found some new friends at European Watch.

    Happy Holidays
    Sincerely, Justin S. December 2006
    Covington, LA USA

  • Jan 29, 2009

    Over the past several years I have purchased, traded and sold watches through European Watch Company. It has always been a pleasure and an education to work with you and your staff. Even when I haven't immediately purchased a watch, I always have come away learning something new. You have invariably been willing to discuss the relative merits of all of the exceptional names and styles which you carry. But more importantly, you have correctly suggested those designs and features which match my personality and active life style perfectly.

    Unfortunately, It is all too rare to find such a trustworthy and fair company as EWC in today's marketplace.

    Thank you and regards,

    Alex N., NY

    Time's too short to measure with a cheap watch.

  • Jan 29, 2009

    Dear Albert, et. al.,

    This week has been one of the worst in recent memory and I could write a country song about all the events that have taken place...wife sick, gave it to me, vacation scheduled but can't make it due to killer flu and to finish it off my dog died...if my wife takes the Range Rover and runs off with the gardener it would be a national hit.

    The biggest hit and most saving moment was the receipt of my new Zenith Chronomaster. I have lost myself in testing its accuracy with and without chronograph running just to see if it losses more time due to any added
    burden on the mechanism. I am easily amused I know, but any escapism was sorely welcomed.

    Thank you for your remarkable service and speedy turnover. Everything is precise and functioning as it should. Original box and paper work with COSC Certificate was pristine and arrived when promised. This is one of four exceptional pieces I have received from you and each experience has been made better than the previous.

    Thank your entire staff on my behalf for their professionalism and patience. Surf your site regularly and enjoy keeping an eye on amazing creations but I really appreciated you finding specific items like the JLC Grande Date. Thanks for everything once again and I look forward to working with you in the future. Hope someday to get to Boston and actually meet everyone face to face.

    Dr. Brad B.

  • Jan 29, 2009

    Albert,

    It was a great pleasure meeting with you Friday and I enjoyed our transaction.
    The PP 5035 is a beautiful watch and I look forward to years of ownership.
    Like most of your customers, I swap, trade, and sell in to and out of watches all the time, always maintaining a large collection. For instance when I first obtained that 3919 Calatrava, it was with the intention of later trading it on.
    However, there are not many watches that the 5035 can be traded for, so I am pleased to wear it for years, I hope!

    As for the trade....any private collector, just like trading a car, is better off selling on their own and then paying cash for a new watch, but, as it was, I was pleased with the deal and am thinking of selling off my Rolex.

    One strange note: after leaving your shop, my Wife and I walked the Newberry Street area and later visited Tonneau and Alpha-Omega, to browse the "latest and greatest" new watch lines. But there was NOTHING in either store to compare with what I had on my wrist...finer than anything either store had for sale.

    Now that we have met "in person", perhaps, in the future we may work more trades; in the past, I have merely bought from you, but not traded.

    Good luck on the sales of my former watches!!

    Craig P.
    Home-Hilton Head, South Carolina

  • Jan 29, 2009

    Dear Albert,

    Over the five years that I have been your customer, I have purchased three watches and each time came away with great satisfaction with your pricing and honest representations. I am pleased to recommend you to prospective clients without qualification.

    Regards,
    RCM
    New York, NY

  • Jan 29, 2009

    I have been doing business with European Watch for almost six years.
    Albert and Sammy are always knowledgeable, friendly, and honest and have consistently been a pleasure to deal with. Many times I have benefited from their extensive international contacts to locate a special piece at a substantial discount.

    Michael Noll

    Partner
    GNA Mortgage Group, Inc.
    North Andover, MA

  • Jan 29, 2009

    I received the watch & it fit's perfectly, NO need for any extra links.
    Thanks for a great transaction, and feel comfortable using me for any 3d party recommendations.


    Thanks, Robb Henderson

  • Jan 29, 2009

    Dear Albert,

    I just wanted to thank you Samy and the young ladies at European Watch Co. for helping me with the selection of another great watch during my recent visit to Boston. I was reflecting during the long flight back home to Australia
    that I have probably bought at least one watch a year for the last ten years from you, and every one has been a happy experience.


    It is comforting to know that you will trade in last years purchase on the next great thing with no hassles, although I can not see me parting with this amazing perpetual calender watch in the near future.

    Kind regards,

    Rodney Davis (Australia)

  • Jan 29, 2009

    Albert,

    I have just taken delivery of the watch which is exquisite in every detail. As an overseas customer I have no hesitation in endorsing your establishment to other potential clients from outside the US. The whole process from ordering through to dispatch was simple, efficient and entirely painless! Well done.

    M Runge - London UK

  • Jan 29, 2009

    Dear Albert
    The watch arrived and it is magnificent. Consider me a satisfied customer.

    My best
    D. Kennedy -London, UK